Orders will normally be shipped within one business day of confirmation of payment on the order. For the UK this means an order and payment received prior to noon will usually arrive the following working day. Orders placed and paid for before Friday noon will usually be delivered the following Monday.
We use external courier companies and our collection time varies so orders picked and paid for before noon are guaranteed collection the same day. Please check your e-mail with a title including your order number and "Tracking details" for the full link to track your package.
Please note that the courier will give you an approximate delivery window. However, neither ourselves or the courier can guarantee this delivery slot. We will do everything possible to try and resolve any delayed packages with the couriers.
All parcels will be "signed for" delivery and will be attempted three times and a calling card left. If goods are not signed for, or incorrect delivery information is given and subsequently a delivery fail, then the delivery charge will still stand on the account even if the goods are returned to us.